Business Process Re-engineeringStandard Methodology

Project Based Action Learning

AIA's capacity-building delivery model: client secondees join the AIA project team and learn on the job alongside consultants, building internal capacity, reducing cost and reducing long-term dependency on consultants. Independently evidenced by Project Khaedu, a large-scale public-sector Action Learning training programme referenced on the AIA website.

What it is

A capacity-building approach in which client staff ('secondees') are embedded in the AIA project team, receive relevant training and deliver the project 'on the job' alongside consultants — creating sustainability of the solution after the consultants leave, and reducing both cost and long-term dependency.

Problem it solves

Traditional consulting delivery can leave clients dependent on the consultant after the engagement ends; Project Based Action Learning builds internal capability during delivery itself.

When to use

  • Client sustainability and internal capacity-building are explicit objectives of the engagement
  • Long engagements where ongoing client capability is more valuable than a one-off deliverable

Key questions

  • Which client staff can be seconded into the project team?
  • What training do secondees need to contribute meaningfully?
  • How will skills and tools remain with the client after the engagement ends?

Inputs

  • Client secondees with relevant institutional knowledge
  • AIA project team and delivery plan

Steps

  1. 1Second client staffClient secondees join the AIA project team.
  2. 2Train secondeesSecondees receive project-specific skills training relevant to their role on the engagement.
  3. 3Deliver togetherSecondees and consultants deliver the project jointly, transferring skills 'on the job'.
  4. 4Sustain capabilitySecondees continue using the skills and tools after the AIA project team has left, reducing long-term dependency.

Outputs

  • Capacitated client staff
  • Reduced long-term consulting dependency
  • Sustained solution post-engagement

Source visuals

Project Based Action Learning capacity-building approach
Project Based Action Learning capacity-building approach
project based action learningcapacity buildingskills transferaction learning
Custodian: Corporate Support. Internal (staff access). Source: AIA_Methodologies_2024.pptx (slides 25).