Knowledge domain
Organisation and Operations
Business and operating model design, business process re-engineering, organisational design, change management and performance management.
Business & Operating Model · 3
- Business & Operating Model AlignmentPublic sector and parastatal operating-model and organisational-design engagements→
- Target Operating Model DesignIT/digital strategy and architecture engagements requiring a future-state operating model→
- Agile Organisation Design (Value Stream Methodology)Agile operating-model redesign for large customer-facing organisations→
Business Process Re-engineering · 9
- Process Re-engineering (7R Framework)Standardising and digitalising operational or risk-management processes→
- DMAICRoot-cause process improvement / gap analysis→
- SIPOC FrameworkInitial process understanding before re-engineering or redesign→
- Project Based Action LearningSkills transfer and sustainability on delivery engagements→
- Business Process Model, Notation and Softwarereview→
- Process Miningreview→
- Internal Controlreview→
- Pilot Frameworkreview→
- Work Study (OEE / TEEP Productivity Analysis)Quantifying productive time and effectiveness loss in operational/production environments→
Organisational Design · 5
- Organisational Restructuringreview→
- Project Management Office (PMO) & Portfolio ManagementSetting up or maturing a PMO/PPPM function within a research, public-sector or corporate organisation→
- HR Strategy & Human Capital Maturity IndexHuman capital strategy development and HR capability maturity assessment→
- Job Evaluation, Job Grading & Job Placementreview→
- OCA (Organisational Capacity Assessment)review→